Terms of Service

Your agreement with HireSpark for using our AI-powered career guidance platform.

Last updated: December 15, 2024

Terms Overview

Understanding your rights, responsibilities, and our commitments when using HireSpark.

User Agreement

Defines your rights and responsibilities when using our career guidance platform

Data Protection

Your information is protected under our comprehensive privacy and security policies

Fair Use

Reasonable usage guidelines ensure platform availability and quality for all users

Service Quality

Professional AI-powered career tools with clear service standards and limitations

1. Agreement to Terms

By accessing or using HireSpark ("the Service," "our platform"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access or use our services.

HireSpark provides AI-powered career guidance tools including resume analysis, job matching, and professional development resources to help users advance their careers.

2. Service Description

HireSpark Platform

Core Features

  • AI-powered resume analysis and optimization
  • Job description matching and compatibility scoring
  • Personalized career guidance and recommendations
  • Professional document generation tools

Service Standards

  • Enterprise-grade security and data protection
  • Reliable platform availability and performance
  • Professional customer support
  • Continuous service improvement and updates

3. User Accounts and Eligibility

Account Requirements

  • You must be at least 18 years old or have parental consent
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Use a valid email address for important communications

Account Security

You are responsible for maintaining the confidentiality of your account and all activities that occur under your account.

  • Do not share your login credentials with others
  • Notify us immediately of any unauthorized account access
  • Keep your profile information current and accurate

4. Acceptable Use Policy

Prohibited Activities

The following activities are strictly prohibited when using HireSpark:

  • Providing false, misleading, or fraudulent information
  • Attempting to circumvent security measures or access controls
  • Using the platform for unlawful activities or harassment
  • Sharing account credentials or creating unauthorized accounts
  • Reverse engineering or attempting to copy our technology
  • Violating intellectual property rights or terms of third parties

Fair Usage Guidelines

To ensure optimal service for all users, reasonable usage limits may apply to:

  • Number of AI analysis requests per time period
  • File upload size and frequency
  • API access and automated requests

5. AI-Powered Services

Artificial Intelligence Features

AI Capabilities

  • • Resume analysis and optimization recommendations
  • • Job compatibility scoring and matching
  • • Career guidance and professional advice
  • • Content generation for application materials

Important Disclaimers

  • • AI recommendations are guidance tools, not guarantees
  • • Results may vary based on individual circumstances
  • • Human judgment should complement AI suggestions
  • • We continuously improve AI accuracy and relevance

6. Intellectual Property Rights

Your Content

You retain ownership of all content you provide to HireSpark, including resumes, personal information, and career data.

  • • You grant us a limited license to process your content
  • • We use your data solely to provide our services
  • • You can delete your content at any time

Our Platform

HireSpark's technology, algorithms, design, and platform are our intellectual property and protected by law.

  • • You may not copy or reverse engineer our services
  • • Our branding and content are protected trademarks
  • • Unauthorized use may result in legal action

7. Service Availability and Limitations

Service Disclaimers

While we strive to provide reliable and accurate services, please understand these important limitations:

  • AI recommendations are guidance tools, not employment guarantees
  • Service availability may be interrupted for maintenance
  • We cannot guarantee accuracy of all third-party information
  • Usage limits may apply to prevent system abuse
  • Features may be updated or modified over time
  • Individual results may vary based on circumstances

8. Privacy and Data Protection

Your privacy and data security are fundamental to our operations. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms part of these Terms.

Data Security

Enterprise-grade encryption and security measures protect your information.

Your Rights

You have full control over your data with options to access, update, or delete.

9. Pricing and Payment Terms

Free Tier

HireSpark offers a free tier with essential features available to all users at no cost.

  • • Basic resume analysis and job matching
  • • Limited monthly AI queries
  • • Standard customer support

Premium Services

Premium subscriptions provide advanced features and enhanced capabilities for professional users.

  • • Unlimited AI analysis and recommendations
  • • Advanced career guidance and personalized insights
  • • Priority customer support and dedicated assistance
  • • Early access to new features and tools

10. Account Termination

Voluntary Termination

You may terminate your account at any time through your account settings or by contacting our support team.

  • • No penalties for account termination
  • • Data deletion according to our Privacy Policy
  • • Export your data before termination if needed

Service Termination

We may suspend or terminate accounts that violate these Terms or pose risks to our platform or users.

  • • Warning provided when possible before termination
  • • Appeals process available for disputed actions
  • • Data retention follows our standard policies

11. Limitation of Liability

Service Disclaimer

HireSpark provides career guidance tools and services on an "as is" basis. While we strive to provide valuable and accurate assistance, we cannot guarantee specific employment outcomes or career results.

What We Provide

  • • Professional-grade career guidance tools
  • • AI-powered analysis and recommendations
  • • Reliable platform performance and security
  • • Responsive customer support

Limitation of Liability

  • • No guarantee of employment or career outcomes
  • • Limited liability for indirect or consequential damages
  • • Liability capped at amounts paid for services
  • • User assumes responsibility for career decisions

12. Governing Law and Dispute Resolution

Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any legal proceedings related to these Terms will be subject to the exclusive jurisdiction of courts in India.

Dispute Resolution

We encourage resolving any disputes through direct communication with our support team before pursuing formal legal action.

  • • Contact our support team for dispute resolution
  • • Mediation may be pursued for complex disputes
  • • Arbitration procedures follow Indian arbitration laws

13. Modifications to Terms

Terms Updates

We may update these Terms periodically to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated through:

  • Email notification to your registered address
  • Prominent notice displayed on our platform
  • In-app notifications for significant changes

Continued use of HireSpark after notification constitutes acceptance of updated Terms.

14. Contact Information

For questions about these Terms of Service, legal matters, or any concerns regarding our platform, please contact us:

Legal & Terms Support
General Support

Response Commitment

We respond to legal inquiries within 5 business days and general support requests within 24 hours.

15. Acknowledgment and Acceptance

By using HireSpark, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. You also acknowledge that:

  • You understand the capabilities and limitations of our AI-powered services
  • You will use the platform responsibly and in accordance with these terms
  • You consent to our data processing practices as described in our Privacy Policy
  • You understand that career guidance is advisory and outcomes may vary

Terms Effective Date

These Terms of Service are effective as of December 15, 2024

Version 2.0
Professional Release